Product Return & Cancellation Policy
At iSolve Software Services Limited, our top priority is user satisfaction. If you are not fully satisfied with your purchase of iSecure VPN, you can request a return or cancellation subject to the following guidelines.
What is iSecure VPN Return & Cancellation Policy?
- If you are not satisfied with iSecure VPN or have any complaints, please let us know. Our refund policy includes a 100% refund.
- If youβve purchased iSecure VPN through either of our payment gateways and are still not satisfied, you will get a full refund within 60 days of the date of purchase.
- If you receive a refund, you agree to uninstall and delete all copies of this software from your system and/or any other system this product has been licensed to. The upgraded version will also be disabled for further use.
- To get a full refund or to initiate a refund, contact iSolve support team at support@isolve-software.com.
60-Day Money-Back Guarantee
- This 60-day money back guarantee applies if you have purchased iSecure VPN and only when you initiate a refund within 60 days of your date of purchase.
- A full refund is limited to the current subscription term.
- Please don't hesitate to contact iSecure VPN Support for assistance. It is the fastest way to request a refund.
Exceptions to the Return & Cancellation Policy
The following are not applicable for a refund:
- When youβre initiating a return after 60 days from the date of purchase.
- If the iSecure VPN activation has already expired.
- When you do not provide your order ID and/or associated email id (used at the time of purchase).
General Terms
In order to be entitled for a refund, the following terms and conditions apply:
- You must purchase, renew or activate iSecure VPN directly from the iSecure VPN Price Section.
- Your refund will be based on the actual price paid for the current term of your qualifying iSecure VPN activation.
- Proof of purchase is required if you have purchased the product from a third party.
To get a full refund or to initiate a refund, contact iSecure VPN support team at support@isolve-software.com.
